What aspect of compliance programs ensures that employees understand policies?

Mandatory training programs are crucial for ensuring that employees understand compliance policies because they provide structured, consistent, and formal instruction to all staff members. Unlike voluntary training sessions, which may only be attended by interested employees, mandatory training requires participation from everyone, ensuring that the entire team receives the same information. This uniformity helps prevent gaps in knowledge and understanding across the organization.

By making training mandatory, healthcare organizations can ensure that all employees are aware of and comprehend essential compliance policies, legal regulations, and best practices. Furthermore, these programs typically include assessments or quizzes to verify understanding and retention of the material, bolstering employees' abilities to implement and adhere to the policies correctly.

While peer mentoring, online resources, and voluntary training sessions can contribute to an overall culture of compliance and knowledge sharing, they do not guarantee that every employee engages with or comprehends the compliance policies to the same degree as mandatory training programs do.